TASK & PROJECT MANAGEMENT
You can successfully manage your workload with Mantaray in many ways
Make the best use of your time and spend it on something more productive than setting the same work routine every day, week, and month. Set a repetition frequency for your recurring tasks and just enjoy checking the "DONE" boxes.
Generate complete yearly workflows based on preset types of tasks.
We developed the Manager Task Dashboard tool to help you navigate the workflows assigned to your team. With the 360° view of every task you supervise, you will have a clear overview of the current status and performance activity.
Manager Dashboard does include not only the recurrent tasks but also any other that your team has created.
Use the Timesheet feature equipped with the time tracking tool to monitor how much time you spend per task for your customers. All the time spent can then be immediately used to generate Sales Invoices based on preset hourly fees.
Managing customer support requests (CSR) is always challenging, especially without dedicated tools.
Precisely for these reasons, we developed the support ticket system that perfectly works with our CSR Management tools, including Ticket Overview, Status Dashboard, CSR Planner, and Releases.